Frequently Asked Questions
Everything you need to know about your Calzuro experience, from sizing to shipping.
How do I determine the correct size for my Calzuro clogs?
Calzuro footwear follows Italian sizing. We recommend consulting our detailed size guide on the product page, which includes centimeter measurements. If you are between sizes, we generally suggest sizing up for the most comfortable fit.
Are Calzuro shoes autoclavable and easy to clean?
Yes, our classic Calzuro clogs are made from a high-quality copolymer that is autoclavable up to 134°C (273°F). They are also machine washable and can be easily sanitized with bleach or medical-grade cleaning agents.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items in their original packaging. If you need a different size or color, you can initiate an exchange through our online portal. Please note that shipping fees for returns may apply unless the item is defective.
How long does shipping take and do you offer international delivery?
Standard shipping typically takes 3-7 business days within the continental United States. We do offer international shipping to select countries; delivery times and customs fees vary depending on the destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
What makes Calzuro different from standard professional footwear?
Calzuro clogs are specifically engineered for professionals who spend long hours on their feet. They feature a slip-resistant sole, an anatomical footbed with massaging granules, and a slight heel to reduce fatigue and back strain.